http://blogs.smugmug.com/don/2006/08/21/lessons-from-the-ritz-carlton/ Thought stream from SmugMug's CEO & Chief Geek Mon, 23 Nov 2009 20:42:38 -0800 http://wordpress.org/?v=2.9-rare hourly 1 http://blogs.smugmug.com/don/2006/08/21/lessons-from-the-ritz-carlton/comment-page-1/#comment-104644 convert mts Sun, 15 Nov 2009 10:15:51 +0000 http://blogs.smugmug.com/onethumb/2006/08/21/lessons-from-the-ritz-carlton/#comment-104644 LOL! these are great! LOL! these are great!

]]> http://blogs.smugmug.com/don/2006/08/21/lessons-from-the-ritz-carlton/comment-page-1/#comment-104335 Alicia Koenig Thu, 20 Aug 2009 07:25:11 +0000 http://blogs.smugmug.com/onethumb/2006/08/21/lessons-from-the-ritz-carlton/#comment-104335 I have worked for the ritz-carlton hotel company for many many years on management and executive level.. I loved it first but at the end they look at their finances and they really do NOT give a shit about their employees... At the end all that smiles and stage show they put is a big stupid fake show!!! I have gave my 150 % and got treated unfairly at the end... I am not a fan of that stupid company any more, plus they do NOT pay well, there are many less luxury companies paying much more for same positions.. Anyone wondering, I can give inside info on their practices, F&B, rooms, how things are dirty, and full of bacterias in the hotels I have worked for the ritz-carlton hotel company for many many years on management and executive level.. I loved it first but at the end they look at their finances and they really do NOT give a shit about their employees… At the end all that smiles and stage show they put is a big stupid fake show!!! I have gave my 150 % and got treated unfairly at the end… I am not a fan of that stupid company any more, plus they do NOT pay well, there are many less luxury companies paying much more for same positions.. Anyone wondering, I can give inside info on their practices, F&B, rooms, how things are dirty, and full of bacterias in the hotels

]]> http://blogs.smugmug.com/don/2006/08/21/lessons-from-the-ritz-carlton/comment-page-1/#comment-103696 mlm marketing lead Mon, 08 Dec 2008 02:46:22 +0000 http://blogs.smugmug.com/onethumb/2006/08/21/lessons-from-the-ritz-carlton/#comment-103696 marketing leads marketing leads

]]> http://blogs.smugmug.com/don/2006/08/21/lessons-from-the-ritz-carlton/comment-page-1/#comment-103692 Alesishia McGrady Sun, 07 Dec 2008 08:52:03 +0000 http://blogs.smugmug.com/onethumb/2006/08/21/lessons-from-the-ritz-carlton/#comment-103692 I had the opportunity to have lunch at the Ritz Carlton, Rose Hall, Jamaica. It was the BEST experience EVER!!!! Food, service was great they exceeeded my expectations. I had the opportunity to have lunch at the Ritz Carlton, Rose Hall, Jamaica. It was the BEST experience EVER!!!! Food, service was great they exceeeded my expectations.

]]> http://blogs.smugmug.com/don/2006/08/21/lessons-from-the-ritz-carlton/comment-page-1/#comment-73918 omar abdinasser Mon, 29 Oct 2007 18:53:28 +0000 http://blogs.smugmug.com/onethumb/2006/08/21/lessons-from-the-ritz-carlton/#comment-73918 ok, I understand your point, Ritz-Carlton is world leading quality hotel, so what do you expect from a quaity hotel, you want be greated, you want be valued, you want to have servant, obviously a business can offord that, however, what they lack is that, if you dont wear nice casual smart cloths, they wont respect you, they think you are some broke ass individual, this people learn about perception and they always failed to percieve, because perception at the end of the day is ''false'' signals, coming out right from your little chicken brain. I won't class them, world best hotel, but i would says, they are focused on service rather then, products. ok, I understand your point, Ritz-Carlton is world leading quality hotel, so what do you expect from a quaity hotel, you want be greated, you want be valued, you want to have servant, obviously a business can offord that, however, what they lack is that, if you dont wear nice casual smart cloths, they wont respect you, they think you are some broke ass individual, this people learn about perception and they always failed to percieve, because perception at the end of the day is ”false” signals, coming out right from your little chicken brain. I won’t class them, world best hotel, but i would says, they are focused on service rather then, products.

]]> http://blogs.smugmug.com/don/2006/08/21/lessons-from-the-ritz-carlton/comment-page-1/#comment-66954 the carolynn blog » Blog Archive » Welcome Back! (My Summer Without Blogging) Tue, 11 Sep 2007 14:04:58 +0000 http://blogs.smugmug.com/onethumb/2006/08/21/lessons-from-the-ritz-carlton/#comment-66954 [...] Don MacAskill: “Lessons From The Ritz-Carlton“ [...] [...] Don MacAskill: “Lessons From The Ritz-Carlton“ [...]

]]> http://blogs.smugmug.com/don/2006/08/21/lessons-from-the-ritz-carlton/comment-page-1/#comment-41496 The Carolynn Blog » Blog Archive » this– is delicious Fri, 16 Mar 2007 04:20:08 +0000 http://blogs.smugmug.com/onethumb/2006/08/21/lessons-from-the-ritz-carlton/#comment-41496 [...] Lessons from the Ritz-Carlton [...] [...] Lessons from the Ritz-Carlton [...]

]]> http://blogs.smugmug.com/don/2006/08/21/lessons-from-the-ritz-carlton/comment-page-1/#comment-34709 Caiek Sat, 03 Feb 2007 11:41:39 +0000 http://blogs.smugmug.com/onethumb/2006/08/21/lessons-from-the-ritz-carlton/#comment-34709 So much spam ( So much spam (

]]> http://blogs.smugmug.com/don/2006/08/21/lessons-from-the-ritz-carlton/comment-page-1/#comment-15727 Curious Cat Management Improvement Blog » Management Improvement Carnival #1 Fri, 08 Dec 2006 04:56:55 +0000 http://blogs.smugmug.com/onethumb/2006/08/21/lessons-from-the-ritz-carlton/#comment-15727 [...] Lessons from the Ritz-Carlton by Don MacAskill - “The bottom line: We felt special. We felt pampered. We felt like the Ladies and Gentlemen of the Ritz-Carlton knew us personally and really cared about making sure we were happy. They’ve earned a customer for life.” [...] [...] Lessons from the Ritz-Carlton by Don MacAskill – “The bottom line: We felt special. We felt pampered. We felt like the Ladies and Gentlemen of the Ritz-Carlton knew us personally and really cared about making sure we were happy. They’ve earned a customer for life.” [...]

]]> http://blogs.smugmug.com/don/2006/08/21/lessons-from-the-ritz-carlton/comment-page-1/#comment-15502 Curious Cat Management Improvement Blog » Ritz Carlton and Home Depot Wed, 06 Dec 2006 13:32:38 +0000 http://blogs.smugmug.com/onethumb/2006/08/21/lessons-from-the-ritz-carlton/#comment-15502 [...] Don MacAskill writes of his great service from Ritz-Carlton and horrible service from Home Depot. Neither result is surprising, see related posts below. On the Ritz: The next day, Ritz employees were still greeting us in the halls by our name and wishing us “Happy Anniversary”. The bottom line: We felt special. We felt pampered. We felt like the Ladies and Gentlemen of the Ritz-Carlton knew us personally and really cared about making sure we were happy. They’ve earned a customer for life. [...] [...] Don MacAskill writes of his great service from Ritz-Carlton and horrible service from Home Depot. Neither result is surprising, see related posts below. On the Ritz: The next day, Ritz employees were still greeting us in the halls by our name and wishing us “Happy Anniversary”. The bottom line: We felt special. We felt pampered. We felt like the Ladies and Gentlemen of the Ritz-Carlton knew us personally and really cared about making sure we were happy. They’ve earned a customer for life. [...]

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