Comments on: S3 outage - We weren’t affected

By: smugmug on s3 outage — award tour

smugmug on s3 outage — award tour — Mon, 17 Mar 2008 22:56:01 +0000

[...] SmugBlog: S3 outage - We weren’t affected. some good criticism of amazon from that s3 outage. totally agree what AWS should have a site like this salesforce report card. [...]

By: teki

teki — Tue, 04 Mar 2008 04:44:58 +0000

“That’s so strange to me. Do people still really believe that humans will never fly because there’s a lot written about how impossible it is a few centuries ago?”

That was the reason why I choose Smugmug and I can not find the announcement about the change :(.

It ultimately means that I am now paying only for a gallery and Smugmug resells S3 storage to host my photos.

Are you planning any discount/light packages with external S3 accounts? (I mean I am purchasing only the use of the software from Smugmug and the storage from S3)

By: TimC

TimC — Thu, 21 Feb 2008 06:35:26 +0000

^^which would be why I asked originally when it was quoted if they are only using S3 now as I read it to be.

By: Jorge Oliveira

Jorge Oliveira — Wed, 20 Feb 2008 10:34:18 +0000

@TimC: you asked “how are there 3 copies of every photo?”

By: TimC

TimC — Wed, 20 Feb 2008 05:39:02 +0000

@Jorge:

they could have 10 different server locations, if they have a failure in their software which results in data loss, it doesn’t really matter how many different locations the failure occurs at.

By: Jorge Oliveira

Jorge Oliveira — Tue, 19 Feb 2008 16:36:15 +0000

@TimC: S3 has 3 different server locations.

By: TimC

TimC — Tue, 19 Feb 2008 00:17:01 +0000

@Arg: if you’re hosting mission critical data on something that openly states they only have 99.9% uptime, then you should be fired for incompetence. 99.9% uptime is NOT mission critical. If the service was advertising 5 9’s, you might have something to gripe about. Right now, you’re basically complaining that you’re having troubles getting a screw out of a board with a hammer.

@Don: If everything is on S3 now, how are there 3 copies of every photo? If it’s all sitting on S3, I guess that scares me. You’re basically entrusting them to never have catastrophic data loss… and I guess I don’t trust any one company that much

By: kahunaburger » Ouch - Amazon S3/EC2/AWS outage

kahunaburger » Ouch - Amazon S3/EC2/AWS outage — Mon, 18 Feb 2008 13:47:23 +0000

[...] Don indeed responds and promises to provide more details once he found out why they were not affected [...]

By: whoALSE

whoALSE — Mon, 18 Feb 2008 13:00:38 +0000

No wonder I had some problems uploading at times on Friday (Aus) and there was an incident I uploaded successfully 5 pics and they didn’t appear in the gallery.

Keep us posted. Thanks

By: Opinion on the Amazon S3 Outage; Dealing with Outages | Web Site of Rajiv Pant

Sun, 17 Feb 2008 07:34:31 +0000

[...] My journalist colleagues at Wired.com published some of my comments related to Amazon S3.1 Wired also posted another article titled Customers Shrug Off S3 Service Failure. I agree with the views of many of the customers expressed in the article. Don MacAskill, CEO of the popular photo hosting site Smugmug, wrote an understanding post about it. [...]