Comments on: Tripit totally rocks. http://blogs.smugmug.com/don/2008/03/20/tripit-totally-rocks/ Thought stream from SmugMug's CEO & Chief Geek Sat, 17 May 2008 05:21:55 +0000 http://wordpress.org/?v=2.6-bleeding By: Jauder Ho http://blogs.smugmug.com/don/2008/03/20/tripit-totally-rocks/#comment-102249 Jauder Ho Sat, 22 Mar 2008 23:57:34 +0000 http://blogs.smugmug.com/don/?p=202#comment-102249 I'm in total agreement on the usefulness of TripIt. I was able to seamlessly import most of the details of my trip to Japan last year. As chance would have it, I met Andy Denmark (one of the founders) last year on a flight back from NYC last year. I was very impressed by what he was planning to put in and would definitely put this down as an indispensable travel site. I’m in total agreement on the usefulness of TripIt. I was able to seamlessly import most of the details of my trip to Japan last year.

As chance would have it, I met Andy Denmark (one of the founders) last year on a flight back from NYC last year. I was very impressed by what he was planning to put in and would definitely put this down as an indispensable travel site.

]]> By: johnpkennedy.com » Has anyone tried TripIt? http://blogs.smugmug.com/don/2008/03/20/tripit-totally-rocks/#comment-102246 johnpkennedy.com » Has anyone tried TripIt? Sat, 22 Mar 2008 14:42:20 +0000 http://blogs.smugmug.com/don/?p=202#comment-102246 [...] heard about TripIt from a rave review in Joel Spolsky’s blog.  Yesterday, I read another glowing review from Don [...] [...] heard about TripIt from a rave review in Joel Spolsky’s blog.  Yesterday, I read another glowing review from Don [...]

]]> By: Will Schenk http://blogs.smugmug.com/don/2008/03/20/tripit-totally-rocks/#comment-102243 Will Schenk Thu, 20 Mar 2008 20:20:13 +0000 http://blogs.smugmug.com/don/?p=202#comment-102243 I tried to use this a while back, and it barfed on my american airlines email. I figured that they would want to know about it -- these emails are probably different or changing or whatever. (I'm taking a break from writing scraping software right now, so I can feel the pain.) The customer service response I got was terrible, and they kept on insisting it would work. And then I heard nothing. American Airlines was on their sites which they ostensibly supported, so it's not like I was doing anything wonky. When it doesn't work and they aren't helpful about it, it's strange to see that people are doing marketing for them. Maybe it's great, but it's totally not worth the hassle to get it working. I tried to use this a while back, and it barfed on my american airlines email. I figured that they would want to know about it — these emails are probably different or changing or whatever. (I’m taking a break from writing scraping software right now, so I can feel the pain.) The customer service response I got was terrible, and they kept on insisting it would work. And then I heard nothing. American Airlines was on their sites which they ostensibly supported, so it’s not like I was doing anything wonky.

When it doesn’t work and they aren’t helpful about it, it’s strange to see that people are doing marketing for them. Maybe it’s great, but it’s totally not worth the hassle to get it working.

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