SmugBlog: Pro Corner

We walk in your shoes, guys. Steve Mills is one of your Support Heroes, and also a very busy event photographer. Steve knows that buyers want any number of different sizes, and since SmugMug prints so many, he lets his customer choose in the cart. When he shoots, he leaves room for [...]

A customer of one of our pros wrote in to our help desk with a complaint about a photo that was “much darker” and “less contrasty” than what she saw on her monitor when she bought the photo.

The sad, but undeniable truth that we pros in the online world have to deal with is that [...]