We only pinpointed the issue a few weeks ago, as you pointed out. We often fix bugs that fast, though, if they are affecting many people or badly affecting even just a few people. As I mentioned, the issue you’re having has an extremely easy workaround. In fact, it would make using SmugMug faster for you. (Currently you have to manually turn mapping back on after you add your photos, because you’re turning it off before adding them.)

I’m not sure what you’re referring to when you say that others have similar problems, because I’m only aware of the one problem and I’ve never seen anyone else have it. However, we’d love to hear if there’s something else going on.

I believe the caption issue is just a “fix” for the same bug you’re encountering. Essentially, adding a caption after you turn geography back on “refreshes” the photo and causes it to show up on the map, the same way that going to the Edit Geography photo tool does.

BTW the other issue is that photos won’t show unless you have added a caption to them. This I also reported and again it was ignored. I have no intentions of adding captions to my photos. I shoot far too many of them and upload hundreds at a time to do that.

Robert

So the workaround is, just enable mapping before you add the photos to your SmugMug gallery.

Again, I’m sorry it’s not been fixed yet, but currently you are the only person affected by it (that I’m aware of) and there is a very easy workaround. So to be honest, that particular bug isn’t at the top of our list at the moment.

If it’s a deal-breaker for you, we’re certainly sad to see you go! If there’s anything we can do to help you be happier here at SmugMug (short of bumping this bug ahead of the other features and fixes our engineers are working on), please let us know.